Contact information
Need help? We’re here for you
If you have questions, need assistance or simply want to get in touch, our team is ready to help.
Customer Support
You can reach our customer support team at: support@speedybikes.dk or using our contact form.We aim to respond to all inquiries within 1–2 business days.
Our support team can help you with:
- Product questions
- Order or delivery status
- Return or warranty requests
- General guidance about our electric bikes and accessories
Returns & Refunds
If you wish to make a return, please contact us before sending anything back.
We will provide you with a return label and further instructions.
You can read more in our Return and Refund Policy.
Return Address
The return address will be provided once your return request has been approved via email.
Please note: Items returned without prior approval cannot be accepted.
Still have questions?
Feel free to fill out the contact form, and we’ll get back to you as soon as possible.